All orders may be returned within 30 days of shipment to the customer. A 15% restocking fee will be charged for all returned orders. All product returns must be accompanied by a return material authorization (RMA) number, issued by AMD lasers, which can be obtained by calling AMD Lasers at 866-999-2635.
For laser units, the tamper-evident tape must be intact for the unit to be considered returnable. In some cases, AMD Lasers will replace an accessory or part under the LIMITED WARRANTY, but will require the return of the defective part. A credit card will be needed to secure he value of the defective unit and will be charged if defective part is not returned to AMD Lasers in a timely manner or if, upon inspection, AMD Lasers determines that the returned product is defective due to misuse or handling, as outlined in the LIMITED WARRANTY.
If for any reason you become dissatisfied with the Monet curing laser from AMD Lasers, the Monet device may be returned to our offices and you will be credited 100%, Guaranteed. AMD Lasers will accept returns if you are unsatisfied, or incase the Monet breaks, or becomes inoperable. The Monet from AMD Lasers comes with a 5-year warranty ensuring that you will have a working device for the term of the warranty. Please contact Customer Service at 1.866.999.2635 for assistance, and to receive an RMA number to initiate return process.
Please refer to the "limited warranty" section of the owners manual guide for more information regarding what accessories are covered in the limited warranty. If covered by the limited warranty, return of the accessory will be required for replacement.
Shipping and Handling: All domestic orders will be shipped via standard courier service, i.e. UPS. Shipping and Handling will be calculated when the order is processed depending on the Value of the order. Standard Shipping service is UPS ground.